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Comprehensive and easy to use guides that contain insights about customer loyalty in your industry, based on our cooperation with +30 leading brands.
Road to Emotional Loyalty
A guide with best practices to achieve emotional loyalty, habits and improvements to increase customer happiness and retention.
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Emotional Loyalty in Telco
From Loyalty to Joyalty
Discover the power of Joyalty with insights and best practices from loyalty expert Adam Posner and IKEA’s Loyalty Leader Marco Merkx.
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From Loyalty to Joyalty
Loyalty for FMCG
Discover the myths around loyalty programs and which capabilities beyond increasing spend they can bring to a FMCG brand.
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Loyalty for FMCG
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customer profile report
This document shares insights about the different consumer groups that have demonstrated affinity with branded photo products, preferences for specific formats and how they engage with brands.
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Customer Profile Report
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